Booking Policy

Deposit Requirements for Reservations:

• To confirm a reservation, guests are required to pay a non-refundable deposit of 80% of the total booking amount at the time of booking. The room will not be reserved until the deposit has been made.

• If guests need a few days to transfer the funds, they can provide proof of deposit within the specified time to secure the reservation.

Cancellation and Refund Policies:

• All deposits are non-refundable, regardless of the cancellation date or reason. Once the deposit is made, it cannot be refunded.

Check-in and Check-out Payment Procedures:

• Guests will be required to pay the remaining 80% of the booking amount at the time of check-in. Payments can be made using cash, direct deposit, or mobile payment methods (Mpaisa only).

• All room charges and applicable taxes will be settled during the check-in process.

• In the event that guests choose to depart earlier than their scheduled check-out date, no refunds will be issued for the unused portion of their stay.

  
  

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to waiview_fiji@hotmail.com.